Skills

Education

UNIVERSITY OF NORTH TEXAS
SEPTEMBER 2003 -‐ AUGUST 2008
BFA OF JOURNALISM IN ADVERTISING
           MINOR: MARKETING
MAGNA CUM LAUDE, OVERALL GPA: 3.66

History

BEST BUY
NOVEMBER 2006 – PRESENT
CUSTOMER SOLUTIONS MANAGER

Knowledge Gained: Dinner and a show, team building, and execution constancy. In sales, customers should have a dinner and a show. They should have the selling atmosphere tailored to them and receive a world-class experience every time. I built a team that can consistently deliver to those demands through cultivating creative salesmanship and solid training. My team has been ranked multiple times as top in the nation in customer experience and sales. By being able to condense large amounts of information into a clear and concise message my team can rally around, we are able to drive financial goals and tailor the customer experience in store.

TM
SPRING 2008
CREATIVE INTERNSHIP

Knowledge Gained: Target market execution and deadline survival. From helping with word usage in an ad to being a pack mule for my boss, I was involved with all things advertising. I was able to help with ad building from conception to post and all the client fixes inbetween while gaining insight for my own portfolio. I learned that a deadline is always ticking, and that there are no time machines. I also learned that there are always two clients; the one the ad speaks to, and the one that’s paying you to create it. Hitting both of their needs is an art.

Work